B. Joseph Pine II
B. Joseph Pine II
Strategic Horizons LLP
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The experience economy: work is theatre & every business a stage
BJ Pine, J Pine, JH Gilmore
Harvard Business Press, 1999
17212*1999
Mass customization
BJ Pine
Harvard business school press, 1993
53941993
The four faces of mass customization
JH Gilmore, BJ Pine
Harvard business review 75 (1), 91-102, 1997
16661997
Authenticity: What consumers really want
JH Gilmore, BJ Pine
Harvard Business Press, 2007
11932007
Making mass customization work
BJ Pine, B Victor, AC Boynton
Harvard business review 71 (5), 108-11, 1993
11731993
Do you want to keep your customers forever?
BJ Pine, D Peppers, M Rogers
Harvard Business Press, 2009
10182009
The character of a corporation: How your company's culture can make or break your business
R Goffee, G Jones
HarperCollinsBusiness, 1998
7631998
Agile Product Development for Mass Customization: How to Develop and Deliver Products for Mass Customization, Niche Markets, JIT, Build-to-Order, and Flexible Manufacturing …
DM Anderson, J Pine
McGraw-Hill, 1996
5381996
II, & Gilmore, JH (1999)
BJ Pine
The experience economy, 1997
503*1997
L'economia delle esperienze
BJ Pine II, JH Gilmore
Etas, 2015
4682015
Differentiating hospitality operations via experiences: Why selling services is not enough
JH Gilmore, BJ Pine
Cornell Hotel and Restaurant Administration Quarterly 43 (3), 87-96, 2002
4382002
II (1993)
BJ Pine
Mass customization: The new frontier in business competition, 10-13, 1993
3961993
Customer experience places: the new offering frontier
JH Gilmore, BJ Pine
Strategy & Leadership, 2002
3482002
Mass customizing products and services
BJ Pine
Planning review, 1993
3451993
Markets of one: Creating customer-unique value through mass customization
JH Gilmore, BJ Pine
BostonHarvard Business School Press, 2000
3392000
New competitive strategies: Challenges to organizations and information technology
AC Boynton, B Victor, BJ Pine II
IBM systems journal 32 (1), 40-64, 1993
3041993
II and Gilmore
BJ Pine
JH, 1999
2861999
Authenticity: What consumers really want
BJ Pine, JH Gilmore
Harvard Business School Press, 2007
2452007
The experience economy: past, present and future
BJ Pine, JH Gilmore
Handbook on the experience economy, 2013
1692013
Satisfaction, sacrifice, surprise:: three small steps create one giant leap into the experience economy
BJ Pine, JH Gilmore
Strategy & Leadership, 2000
1582000
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Artikelen 1–20