Effects of personification and anthropomorphic tendency on destination attitude and travel intentions K Letheren, BAS Martin, HS Jin Tourism Management 62, 65-75, 2017 | 55 | 2017 |
Individual difference factors related to anthropomorphic tendency K Letheren, KAL Kuhn, I Lings, NKL Pope European Journal of Marketing 50 (5/6), 973-1002, 2016 | 46 | 2016 |
Are households ready to engage with smart home technology? R Mulcahy, K Letheren, R McAndrew, C Glavas, R Russell-Bennett Journal of Marketing Management 35 (15-16), 1370-1400, 2019 | 37 | 2019 |
Rules of (household) engagement: technology as manager, assistant and intern K Letheren, R Russell-Bennett, RF Mulcahy, R McAndrew European Journal of Marketing 53 (9), 1934-1961, 2019 | 32 | 2019 |
Black, white or grey magic? Our future with artificial intelligence K Letheren, R Russell-Bennett, L Whittaker Journal of Marketing Management 36 (3-4), 216-232, 2020 | 30 | 2020 |
Embracing the bots: How direct to consumer advertising is about to change forever K Letheren, C Glavas The conversation, 2017 | 23 | 2017 |
The transformative service paradox: the dilemma of wellbeing trade-offs R Russell–Bennett, R Mulcahy, K Letheren, R McAndrew, U Dulleck Journal of Service Management 31 (4), 637-663, 2020 | 20 | 2020 |
Robots should be seen and not heard… sometimes: Anthropomorphism and AI service robot interactions K Letheren, J Jetten, J Roberts, J Donovan Psychology & Marketing 38 (12), 2393-2406, 2021 | 16 | 2021 |
Exploring the resources associated with consumer vulnerability: Designing nuanced retail hardship programs C Glavas, K Letheren, R Russell-Bennett, R McAndrew, RE Bedggood Journal of Retailing and Consumer Services 57, 102212, 2020 | 15 | 2020 |
The rise of deepfakes: A conceptual framework and research agenda for marketing L Whittaker, K Letheren, R Mulcahy Australasian Marketing Journal 29 (3), 204-214, 2021 | 14 | 2021 |
Before crisis: How near-miss affects organizational trust and industry transference in emerging industries AM Mehta, L Tam, DA Greer, K Letheren Public Relations Review 46 (2), 101886, 2020 | 12 | 2020 |
Banking with a chatbot: A Battle between convenience and security K Letheren, P Dootson The Conversation, 2017 | 9 | 2017 |
Taking advantage of electricity pricing signals in the digital age: Householders have their say. A summary report R Russell-Bennett, R Mulcahy, R McAndrew, K Letheren, T Swinton, ... Queensland University of Technology, 2017 | 9 | 2017 |
Empowering low-socioeconomic status parents to support their children in participating in tertiary education: Co-created digital resources for diverse parent personas R Russell-Bennett, M Raciti, K Letheren, J Drennan Higher Education Research & Development 41 (2), 527-545, 2022 | 8 | 2022 |
A strengths-based approach to eliciting deep insights from social marketing customers experiencing vulnerability MM Raciti, R Russell-Bennett, K Letheren Journal of Marketing Management 38 (11-12), 1137-1177, 2022 | 4 | 2022 |
Reducing deviant consumer behaviour with service robot guardians P Dootson, DA Greer, K Letheren, KL Daunt Journal of Services Marketing, 2022 | 4 | 2022 |
Effectiveness of household energy efficiency interventions in advanced economies—What works and what doesn't R Russell‐Bennett, R McAndrew, R Gordon, R Mulcahy, K Letheren Group of Energy Efficiency Researchers, Prepared for Energy Consumers …, 2019 | 4 | 2019 |
I'm no expert, but…? Consumer use of supportive digital tools in health services H Bocking, R Russell-Bennett, K Letheren Journal of Service Theory and Practice 32 (2), 105-131, 2022 | 3 | 2022 |
The effects of gender, age, and videogame experience on performance and experiences with a surgical robotic arm: an exploratory study with general public S Türkay, K Letheren, R Crawford, J Roberts, AT Jaiprakash Journal of Robotic Surgery, 1-9, 2021 | 2 | 2021 |
The Women's Butterfly Project: Empowering mature women to maintain secure housing-Final Report R Russell-Bennett, M Bull, N Kelly, J Zhang, J Parkinson, K Letheren, ... Queensland University of Technology, 2021 | 2 | 2021 |