Dr. Kate Letheren
Dr. Kate Letheren
Geverifieerd e-mailadres voor qut.edu.au
Geciteerd door
Geciteerd door
Effects of personification and anthropomorphic tendency on destination attitude and travel intentions
K Letheren, BAS Martin, HS Jin
Tourism Management 62, 65-75, 2017
Individual difference factors related to anthropomorphic tendency
K Letheren, KAL Kuhn, I Lings, NKL Pope
European Journal of Marketing 50 (5/6), 973-1002, 2016
Are households ready to engage with smart home technology?
R Mulcahy, K Letheren, R McAndrew, C Glavas, R Russell-Bennett
Journal of Marketing Management 35 (15-16), 1370-1400, 2019
Rules of (household) engagement: technology as manager, assistant and intern
K Letheren, R Russell-Bennett, RF Mulcahy, R McAndrew
European Journal of Marketing 53 (9), 1934-1961, 2019
Black, white or grey magic? Our future with artificial intelligence
K Letheren, R Russell-Bennett, L Whittaker
Journal of Marketing Management 36 (3-4), 216-232, 2020
Embracing the bots: How direct to consumer advertising is about to change forever
K Letheren, C Glavas
The conversation, 2017
The transformative service paradox: the dilemma of wellbeing trade-offs
R Russell–Bennett, R Mulcahy, K Letheren, R McAndrew, U Dulleck
Journal of Service Management 31 (4), 637-663, 2020
Robots should be seen and not heard… sometimes: Anthropomorphism and AI service robot interactions
K Letheren, J Jetten, J Roberts, J Donovan
Psychology & Marketing 38 (12), 2393-2406, 2021
Exploring the resources associated with consumer vulnerability: Designing nuanced retail hardship programs
C Glavas, K Letheren, R Russell-Bennett, R McAndrew, RE Bedggood
Journal of Retailing and Consumer Services 57, 102212, 2020
The rise of deepfakes: A conceptual framework and research agenda for marketing
L Whittaker, K Letheren, R Mulcahy
Australasian Marketing Journal 29 (3), 204-214, 2021
Before crisis: How near-miss affects organizational trust and industry transference in emerging industries
AM Mehta, L Tam, DA Greer, K Letheren
Public Relations Review 46 (2), 101886, 2020
Banking with a chatbot: A Battle between convenience and security
K Letheren, P Dootson
The Conversation, 2017
Taking advantage of electricity pricing signals in the digital age: Householders have their say. A summary report
R Russell-Bennett, R Mulcahy, R McAndrew, K Letheren, T Swinton, ...
Queensland University of Technology, 2017
Empowering low-socioeconomic status parents to support their children in participating in tertiary education: Co-created digital resources for diverse parent personas
R Russell-Bennett, M Raciti, K Letheren, J Drennan
Higher Education Research & Development 41 (2), 527-545, 2022
A strengths-based approach to eliciting deep insights from social marketing customers experiencing vulnerability
MM Raciti, R Russell-Bennett, K Letheren
Journal of Marketing Management 38 (11-12), 1137-1177, 2022
Reducing deviant consumer behaviour with service robot guardians
P Dootson, DA Greer, K Letheren, KL Daunt
Journal of Services Marketing, 2022
Effectiveness of household energy efficiency interventions in advanced economies—What works and what doesn't
R Russell‐Bennett, R McAndrew, R Gordon, R Mulcahy, K Letheren
Group of Energy Efficiency Researchers, Prepared for Energy Consumers …, 2019
I'm no expert, but…? Consumer use of supportive digital tools in health services
H Bocking, R Russell-Bennett, K Letheren
Journal of Service Theory and Practice 32 (2), 105-131, 2022
The effects of gender, age, and videogame experience on performance and experiences with a surgical robotic arm: an exploratory study with general public
S Türkay, K Letheren, R Crawford, J Roberts, AT Jaiprakash
Journal of Robotic Surgery, 1-9, 2021
The Women's Butterfly Project: Empowering mature women to maintain secure housing-Final Report
R Russell-Bennett, M Bull, N Kelly, J Zhang, J Parkinson, K Letheren, ...
Queensland University of Technology, 2021
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