Wiljeana Glover
Wiljeana Glover
Associate Professor, Technology and Operations Management, Babson College
Verified email at
Cited by
Cited by
Critical success factors for the sustainability of Kaizen event human resource outcomes: An empirical study
WJ Glover, JA Farris, EM Van Aken, TL Doolen
International journal of production economics 132 (2), 197-213, 2011
A framework for designing, managing, and improving Kaizen event programs
EM Van Aken, JA Farris, WJ Glover, G Letens
International Journal of Productivity and Performance Management 59 (7), 641-667, 2010
The relationship between continuous improvement and rapid improvement sustainability
WJ Glover, JA Farris, EM Van Aken
International Journal of Production Research 53 (13), 4068-4086, 2015
Characteristics of established kaizen event programs: an empirical study
WJ Glover, WH Liu, JA Farris, EM Van Aken
International Journal of Operations & Production Management 33 (9), 1166-1201, 2013
Kaizen events: Assessing the existing literature and convergence of practices
WJ Glover, JA Farris, EM Van Aken
Engineering Management Journal 26 (1), 39-61, 2014
Continuous improvement project within Kaizen: critical success factors in hospitals
F Gonzalez-Aleu, EM Van Aken, J Cross, WJ Glover
The TQM Journal 30 (4), 335-355, 2018
Examining innovation in hospital units: a complex adaptive systems approach
WJ Glover, N Nissinboim, E Naveh
BMC Health Services Research 20, 1-12, 2020
Patient navigation to improve diabetes outpatient care at a safety-net hospital: a retrospective cohort study
M Horný, W Glover, G Gupte, A Saraswat, V Vimalananda, J Rosenzweig
BMC health services research 17, 1-13, 2017
Artificial intelligence and the augmentation of health care decision-making
TH Davenport, WJ Glover
NEJM Catalyst 4 (3), 2018
Critical success factors for sustaining Kaizen Event outcomes
WJ Glover
Virginia Tech, 2010
Improving quality of care through integration in a hospital setting: A human systems integration approach
W Glover, Q Li, E Naveh, M Gross
IEEE Transactions on Engineering Management 64 (3), 365-376, 2017
Understanding team mental models affecting Kaizen event success
WH Liu, S Asio, J Cross, WJ Glover, E Van Aken
Team Performance Management 21 (7/8), 361-385, 2015
A conceptual model of the psychological health system for US active duty service members: An approach to inform leadership and policy decision making
JY Wang, WJ Glover, AM Rhodes, D Nightingale
Military medicine 178 (6), 596-606, 2013
Applying lean to non-profit organizations: A food bank case study
WJ Glover, T Poopunsri, R Hurley
IIE Annual Conference. Proceedings, 274, 2014
Case study on using lean principles to improve turnaround time and first case starts in an operating room
WJ Glover, EM Van Aken, K Creehan, J Skevington
Society for health systems conference and expo 2, 2009
The AI-enhanced future of health care administrative task management
WJ Glover, Z Li, D Pachamanova
NEJM Catalyst Innovations in Care Delivery 3 (2), 2022
Kaizen event follow-up mechanisms and goal sustainability: preliminary results
WJ Glover, EM Van Aken, JA Farris, TL Doolen, JM Worley
IIE Annual Conference. Proceedings, 1154, 2008
Kaizen event result Sustainability for lean enterprise transformation
W Glover, J Farris, E Van Aken, T Doolen
Journal of Enterprise Transformation 3 (3), 136-160, 2013
Identifying patterns in administrative tasks through structural topic modeling: A study of task definitions, prevalence, and shifts in a mental health practice’s operations …
D Pachamanova, W Glover, Z Li, M Docktor, N Gujral
Journal of the American Medical Informatics Association 28 (12), 2707-2715, 2021
How do integrative practices influence patient-centered care?: An exploratory study comparing diabetes and mental health care
Z Novikov, WJ Glover, PC Trepman, E Naveh, M Goldfracht
Health Care Management Review 41 (2), 113-126, 2016
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