Marcel Zeelenberg

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Rik PietersTilburg UniversityVerified email at uvt.nl
Seger M. BreugelmansAssociate Professor at Tilburg UniversityVerified email at uvt.nl
Wilco W van DijkProfessor of Psychology, Leiden UniversityVerified email at fsw.leidenuniv.nl
Niels van de VenAssociate Professor in Marketing at Tilburg UniversityVerified email at tilburguniversity.edu
Eric van DijkLeiden UniversityVerified email at fsw.leidenuniv.nl
Joop van der PligtProfessor of Social PsychologyVerified email at uva.nl
Rob NelissenAssistant Professor, Dept. of Social PSychology, Tilburg UniversityVerified email at tilburguniversity.edu
Antony MansteadEmeritus Professor of Psychology, Cardiff UniversityVerified email at Cardiff.ac.uk
Yaniv ShaniAssistant Professor, Tel-Aviv UniversityVerified email at tau.ac.il
nanne de vriesprofessor of health promotion, maastricht universityVerified email at maastrichtuniversity.nl
J Jeffrey InmanKatz Graduate School of Business - University of PittsburghVerified email at katz.pitt.edu
erica van herpenWageningen UniversityVerified email at wur.nl
Terri G. SeuntjensTilburg UniversityVerified email at tilburguniversity.edu
Ziv CarmonDean of Research & Chaired Professor of Marketing, INSEADVerified email at insead.edu
Luis F. MartinezAssociate Professor, Nova School of Business and EconomicsVerified email at novasbe.pt
Yvette van OschAssistant Professor, Tilburg University, the NetherlandsVerified email at tilburguniversity.edu
Irene BlankenTilburg University, TIBERVerified email at tilburguniversity.edu
Janne van DoornLeiden UniversityVerified email at law.leidenuniv.nl
Mark J. BrandtPsychology, Michigan State UniversityVerified email at msu.edu
Job KrijnenDutch Authority for the Financial Markets (AFM)Verified email at afm.nl

Marcel Zeelenberg

Professor of Economic Psychology, Tilburg University. Vrije Universiteit Amsterdam.

Verified email at uvt.nl

Economic Psychology Consumer psychology Behavioral Economics Regret Greed


Title Sort by citations Sort by year Sort by title	Cited by Cited by	Year
Estimating the reproducibility of psychological science Open Science Collaboration Science 349 (6251), 2015	5340	2015
Beyond valence in customer dissatisfaction: A review and new findings on behavioral responses to regret and disappointment in failed services M Zeelenberg, R Pieters Journal of Business Research 57 (4), 445-455, 2004	1166	2004
Angry customers don't come back, they get back: The experience and behavioral implications of anger and dissatisfaction in services R Bougie, R Pieters, M Zeelenberg Journal of the Academy of Marketing Science 31 (4), 377-393, 2003	1076	2003
Anticipated regret, expected feedback and behavioral decision making M Zeelenberg Journal of Behavioral Decision Making 12 (2), 93-106, 1999	1025	1999
A theory of regret regulation 1.0 M Zeelenberg, R Pieters Journal of Consumer Psychology 17 (1), 3-18, 2007	1021	2007
Regret in decision making T Connolly, M Zeelenberg Current Directions in Psychological Science 11 (6), 212-216, 2002	701	2002
Leveling up and down: the experiences of benign and malicious envy. N Van de Ven, M Zeelenberg, R Pieters Emotion 9 (3), 419-429, 2009	616	2009
Consequences of regret aversion: Effect of expected feedback on risky decision making M Zeelenberg, J Beattie, J Van der Pligt, NK De Vries Organizational Behavior and Human Decision Processes 65 (2), 148-158, 1996	600	1996
On bad decisions and disconfirmed expectancies: The psychology of regret and disappointment M Zeelenberg, WW van Dijk, ASR Manstead, J van der Pligt Cognition and Emotion 14 (4), 521-541, 2000	578	2000
Regret in repeat purchase versus switching decisions: The attenuating role of decision justifiability JJ Inman, M Zeelenberg Journal of Consumer Research 29 (1), 116-128, 2002	531	2002
On emotion specificity in decision making: Why feeling is for doing M Zeelenberg, RMA Nelissen, SM Breugelmans, R Pieters Judgment and Decision Making 3 (1), 18-27, 2008	481	2008
Option attachment: When deliberating makes choosing feel like losing Z Carmon, K Wertenbroch, M Zeelenberg Journal of Consumer Research 30 (1), 15-29, 2003	477	2003
Emotional reactions to the outcomes of decisions: The role of counterfactual thought in the experience of regret and disappointment M Zeelenberg, WW Van Dijk, J Van der Pligt, ASR Manstead, ... Organizational Behavior and Human Decision Processes 75 (2), 117-141, 1998	461	1998
Dynamics of multiple-goal pursuit. MJ Louro, R Pieters, M Zeelenberg Journal of Personality and Social Psychology 93 (2), 174, 2007	426	2007
“Never eat in that restaurant, I did!”: Exploring why people engage in negative word‐of‐mouth communication IM Wetzer, M Zeelenberg, R Pieters Psychology and Marketing 24 (8), 661-680, 2007	416	2007
The inaction effect in the psychology of regret. M Zeelenberg, K Van den Bos, E Van Dijk, R Pieters Journal of Personality and Social Psychology 82 (3), 314, 2002	389	2002
Comparing service delivery to what might have been M Zeelenberg, R Pieters Journal of Service Research 2 (1), 86-97, 1999	386	1999
Moral sentiments and cooperation: Differential influences of shame and guilt IE de Hooge, M Zeelenberg, SM Breugelmans Cognition and Emotion 21 (5), 1025-1042, 2007	380	2007
Consequences of regret aversion 2: Additional evidence for effects of feedback on decision making M Zeelenberg, J Beattie Organizational Behavior and Human Decision Processes 72 (1), 63-78, 1997	371	1997
A meta-analytic review of moral licensing I Blanken, N van de Ven, M Zeelenberg Personality and Social Psychology Bulletin 41 (4), 540–558, 2015	345	2015

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