Rutger van Oest
Rutger van Oest
Verified email at bi.no - Homepage
Title
Cited by
Cited by
Year
Customer complaints and recovery effectiveness: A customer base approach
G Knox, R Van Oest
Journal of marketing 78 (5), 42-57, 2014
1112014
Measuring changes in consumer confidence
R Van Oest, PH Franses
Journal of Economic Psychology 29 (3), 255-275, 2008
502008
Adaptive radial-based direction sampling: some flexible and robust Monte Carlo integration methods
L Bauwens, CS Bos, HK Van Dijk, RD Van Oest
Journal of Econometrics 123 (2), 201-225, 2004
292004
On the econometrics of the Koyck model
PH Franses, R van Oest
Report/Econometric Institute, Erasmus University Rotterdam, 2004
252004
Simulation based Bayesian econometric inference: principles and some recent computational advances
LF Hoogerheide, HK Van Dijk, RD Van Oest
Chapter 7, 215-280, 2009
242009
Extending the BG/NBD: A simple model of purchases and complaints
R Van Oest, G Knox
International Journal of Research in Marketing 28 (1), 30-37, 2011
232011
Return on roller coasters: A model to guide investments in theme park attractions
RD Van Oest, HJ Van Heerde, MG Dekimpe
Marketing Science 29 (4), 721-737, 2010
192010
Why are consumers less loss averse in internal than external reference prices?
R Van Oest
Journal of retailing 89 (1), 62-71, 2013
182013
On the econometrics of the geometric lag model
PH Franses, R van Oest
Economics Letters 95 (2), 291-296, 2007
172007
Which brands gain share from which brands? Inference from store-level scanner data
R Van Oest
Quantitative Marketing and Economics 3 (3), 281-304, 2005
122005
When is customer satisfaction ‘locked’? A longitudinal analysis of satisfaction stickiness
L Lervik-Olsen, R van Oest, PC Verhoef
BI Norwegian Business School, 2015
62015
A Joint Framework for Category Purchase and Consumption Behavior
RD Van Oest, R Paap, PH Franses
Tinbergen Institute Working Paper, 2002
62002
Adaptive polar sampling, a class of flexibel and robust monte carlo integration methods
L Bauwens, C Bos, H van Dijk, R van Oest
62002
Customer inconvenience and price compensation: a multiperiod approach to labor-automation trade-offs in services
TW Andreassen, RD van Oest, L Lervik-Olsen
Journal of Service Research 21 (2), 173-183, 2018
52018
Testing changes in consumer confidence indicators
PH Franses, R van Oest
Report/Econometric Institute, Erasmus University Rotterdam, 2006
42006
Analyzing the effects of past prices on reference price formation
R van Oest, R Paap
Report/Econometric Institute, Erasmus University Rotterdam, 2004
42004
Which brands gain share from which brands? Inference from store-level scanner data
RD Van Oest, PH Franses
ERIM Report Series Reference No. ERS-2003-076-MKT, 2003
42003
Customer complaints, defection and lifetime value
G Knox, R Van Oest
working paper, Tilburg University, 2010
32010
Essays Over Kwantitatieve Marketing Modellen en Monte Carlo Integratie Methoden
R Van Oest
Rozenberg Publishers, 2005
32005
Håndtering av kundeklager
RD van Oest, G Knox
Fagbokforlaget i samarbeid med Econa, 2015
12015
The system can't perform the operation now. Try again later.
Articles 1–20