| Secondary but significant: secondary customers’ existence, vulnerability and needs in care services HM Leino Journal of Services Marketing 31 (7), 760-770, 2017 | 30 | 2017 |
| Autonomy or security? Core value trade-offs and spillovers in servicescapes for vulnerable customers B Sandberg, L Hurmerinta, HM Leino, M Menzfeld Journal of Service Research 25 (1), 9-28, 2022 | 23 | 2022 |
| Balancing service inclusion for primary and secondary customers experiencing vulnerabilities HM Leino, L Hurmerinta, B Sandberg Journal of Services Marketing, 2021 | 19 | 2021 |
| The interplay between customers’ incidental and integral affects in value experience B Sandberg, L Hurmerinta, HM Leino Marketing Theory 22 (4), 519-538, 2022 | 4 | 2022 |
| No place like home–Or is there? Extended transformational potential of nursing homes during vital conjunctures HM Leino, L Hurmerinta, B Sandberg, M Menzfeld Journal of Clinical Nursing 32 (11-12), 2854-2866, 2023 | 3 | 2023 |
| Time-related aspects of commute well-being B Sandberg, L Hurmerinta, HM Leino, E Lehtonen, J Lyytimäki Transportation Research Part F: Traffic Psychology and Behaviour 95, 177-187, 2023 | 3 | 2023 |
| Service system resilience under resource scarcity: from vulnerability to balanced centricity HM Leino, J Davey, R Johns Journal of Services Marketing 38 (1), 113-130, 2024 | 2 | 2024 |
| Strengths-based service solutions: mapping a way forward in marketplace vulnerabilities J Davey, R Johns, HM Leino A Research Agenda for Service Marketing, 251-280, 2024 | 1 | 2024 |
| Escapism or Integration? Family Constellations Reflecting on the Leisure-Time Physical Activity of Adults HM Leino, L Hurmerinta, B Sandberg, S Kokko, J Lyytimäki, P Tapio, ... Leisure Sciences, 1-26, 2023 | | 2023 |
| Individuals’ Agency in Forming Physical Activity Experiencescapes L Hurmerinta, B Sandberg, L Henna 22nd Futures Conference / Planetary Futures for Health and Wellbeing, 15-17 …, 2022 | | 2022 |
| Escapism or Integration? Family Constellation Reflecting on the Physical Activity Engagement H Leino, L Hurmerinta, B Sandberg 22nd Futures Conference / Planetary Futures for Health and Wellbeing, 15-17 …, 2022 | | 2022 |
| Temporal Dynamics of Subjective Wellbeing in Commuting B Sandberg, L Hurmerinta, H Leino 22nd Futures Conference / Planetary Futures for Health and Wellbeing, 15-17 …, 2022 | | 2022 |
| Vaikuttava harrastusseteli edellyttää helppokäyttöisyyttä, monipuolista lajivalikoimaa ja rohkaisua vähän liikkuville I Ahokas, P Husu, H Leino, R Saarimaa, K Tokola, H Vähä-Ypyä, ... https://www.turku.fi/sites/default/files/atoms/files/tutkimuskatsauksia_6 …, 2022 | | 2022 |
| Vulnerable individuals’ needs, bonds, and the meaningfulness of life B Sandberg, L Hurmerinta, H Leino, M Menzfeld, V Arstila, ... Conference on Meaningful Relations in Aging and Dying, 28-30 August 2019 …, 2019 | | 2019 |
| A place to live or a new phase in life? The transformational potential of a nursing home H Leino, L Hurmerinta, B Sandberg, M Menzfeld conference on Meaningful Relations in Aging and Dying, 28-30 August 2019 …, 2019 | | 2019 |
| Temporality in the conception of life after a diagnosis of severe illness affected by interactions in healthcare service L Hurmerinta, V Arstila, B Sandberg, H Leino, O Kortekangas-Savolainen QUIS16, The 16th International Research Symposium on Advancing Service …, 2019 | | 2019 |
| Time-related experiences and construction of elderly care services L Hurmerinta, B Sandberg, L Henna Proceedings of the QUIS15, International Research Symposium on Service …, 2017 | | 2017 |
| Multidisciplinary view on the concept of customer unit in elderly care services H Leino Proceedings of the QUIS15, International Research Symposium on Service …, 2017 | | 2017 |
| Who Lives Here? – Searching a Home-Like Nursing Home L Hurmerinta, B Sandberg, H Leino, M Menzfeld Proceedings of the 46th EMAC Annual Conference, 23-26 May, 2017, University …, 2017 | | 2017 |
| There’s more to it than meets the eye – recognising the existence and needs of secondary customers of care services H Leino Academy of Marketing Conference, 4-7 July 2016, Newcastle Business School …, 2016 | | 2016 |
