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Piotr Jagodzinski
Piotr Jagodzinski
Lecturer in Applied Linguistics at Manchester Metropolitan University
Geverifieerd e-mailadres voor mmu.ac.uk
Titel
Geciteerd door
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Jaar
Call centre interaction: A case of sanctioned face attack?
D Archer, P Jagodziński
Journal of Pragmatics 76, 46-66, 2015
412015
Co-creating customer experience through call centre interaction: Interactional achievement and professional face
P Jagodziński, D Archer
Journal of Politeness Research 14 (2), 257-277, 2018
82018
Impoliteness strategies in a British airline call centre: A pragmatic analysis of customer service interactions
P Jagodziński
Adam Mickiewicz University PhD thesis, 2013
62013
Lexical borrowings and Calques from African American Slang in Polish Youth Slang–a study based on a selected Internet Forum
R Dylewski, P Jagodziński
Adam Mickiewicz University, 2012
42012
Activity types and genres
D Archer, P Jagodziński, R Jagodziński
Cambridge University Press, 2021
22021
Applying (im) politeness and facework research to professional settings: An introduction
D Archer, P Jagodziński
Journal of Politeness Research 14 (2), 245-256, 2018
22018
Politeness in Professional Contexts
D Archer, K Grainger, P Jagodziński
John Benjamins Publishing Company, 2020
12020
Towards a folk pragmatics of call centre service encounters
P Jagodziński
Politeness in Professional Contexts 311, 179, 2020
2020
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Artikelen 1–8