| Response rate and response quality of internet-based surveys: An experimental study E Deutskens, K De Ruyter, M Wetzels, P Oosterveld Marketing letters 15, 21-36, 2004 | 1503 | 2004 |
| Financial well-being: a conceptualization and research agenda ML Brüggen, E. C., J. Hogreve, M. Holmlund, S. Kabadayi Journal of Business Research, 2017 | 996 | 2017 |
| More than words: The influence of affective content and linguistic style matches in online reviews on conversion rates S Ludwig, K De Ruyter, M Friedman, EC Brüggen, M Wetzels, G Pfann Journal of Marketing 77 (1), 87-103, 2013 | 979 | 2013 |
| An assessment of equivalence between online and mail surveys in service research E Deutskens, K De Ruyter, M Wetzels Journal of Service Research 8 (4), 346-355, 2006 | 350 | 2006 |
| A critical comparison of offline focus groups, online focus groups and e-Delphi E Brüggen, P Willems International Journal of Market Research 51 (3), 1-15, 2009 | 218 | 2009 |
| Extreme makeover: short-and long-term effects of a remodeled servicescape EC Brüggen, B Foubert, DD Gremler Journal of Marketing 75 (5), 71-87, 2011 | 179 | 2011 |
| Understanding and managing customer relational benefits in services: a meta-analysis DD Gremler, Y Van Vaerenbergh, EC Brüggen, KP Gwinner Journal of the Academy of Marketing Science 48, 565-583, 2020 | 153 | 2020 |
| Comparing the generalizability of online and mail surveys in cross-national service quality research E Deutskens, A de Jong, K de Ruyter, M Wetzels Marketing letters 17, 119-136, 2006 | 149 | 2006 |
| Individual differences in motivation to participate in online panels: The effect on response rate and response quality perceptions E Brüggen, M Wetzels, K de Ruyter, N Schillewaert International Journal of Market Research 53 (3), 369-390, 2011 | 135 | 2011 |
| Take Their Word for It: The Symbolic Role of Linguistic Style Matches in User Communities. S Ludwig, K De Ruyter, D Mahr, M Wetzels, E Brüggen, T De Ruyck Mis Quarterly 38 (4), 1201-1217, 2014 | 110 | 2014 |
| Determinants of Participation and response effort in web panel surveys E Brüggen, UM Dholakia Journal of Interactive Marketing 24 (3), 239-250, 2010 | 78 | 2010 |
| Engagement behavior and financial well-being: The effect of message framing in online pension communication W Eberhardt, E Brüggen, T Post, C Hoet International Journal of Research in Marketing 38 (2), 448-471, 2021 | 63 | 2021 |
| Establishing the accuracy of online panels for survey research E Brüggen, JA van den Brakel, J Krosnick Statistics Netherlands, 2016 | 55 | 2016 |
| Interactivity in online pension planners enhances engagement with retirement planning–but not for everyone EC Brüggen, T Post, K Schmitz Journal of Services Marketing 33 (4), 488-501, 2019 | 33 | 2019 |
| Exploring the first steps of retirement engagement: a conceptual model and field evidence W Eberhardt, T Post, C Hoet, E Brüggen Journal of Service Management 33 (6), 1-26, 2022 | 24 | 2022 |
| Segmentation of pension plan participants: Identifying dimensions of heterogeneity W Eberhardt, EC Brüggen, T Post, C Hoet Netspar Design Paper 47, 2016 | 18* | 2016 |
| Coping With Governmental Restrictions: The Relationship Between Stay-at-Home Orders, Resilience, and Functional, Social, Mental, Physical, and Financial Well-Being AM Barrett, J Hogreve, EC Brüggen Frontiers in psychology 11, 3996, 2021 | 17 | 2021 |
| Different people, different choices E Brüggen, I Rohde, M Van den Broeke Netspar Design Papers 15, 2013 | 17 | 2013 |
| Pension Participants’ Attitudes, Beliefs, and Emotional Responses to the New Dutch Pension System A van Hekken, J Hoofs, EC Brüggen De Economist 170, 173-194, 2022 | 14 | 2022 |
| Reduced risk-taking behavior during frontal oscillatory theta band neurostimulation AM Dantas, AT Sack, E Bruggen, P Jiao, T Schuhmann Brain Research 1759, 147365, 2021 | 13 | 2021 |
Ko de RuyterKing's College, King's Business School, London, United KingdomVerified email at kcl.ac.uk
