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Noortje de Boer
Noortje de Boer
Assistant Professor Public Management at Utrecht University
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Automation and discretion: explaining the effect of automation on how street-level bureaucrats enforce
N de Boer, N Raaphorst
Public Management Review, 2021
602021
Does disclosure of performance information influence street‐level bureaucrats’ enforcement style?
N de Boer, J Eshuis, EH Klijn
Public Administration Review 78 (5), 694-704, 2018
552018
How do Citizens assess street-Level bureaucrats’ warmth and competence? A typology and test
N de Boer
Public Administration Review 80 (4), 532-542, 2020
532020
Street-level enforcement style: A multidimensional measurement instrument
N de Boer
International Journal of Public Administration 42 (5), 380-391, 2019
512019
A street‐level perspective on government transparency and regulatory performance: Does relational distance matter?
N De Boer, J Eshuis
Public Administration 96 (3), 452-467, 2018
372018
Leading frontline enforcers: How supervisors' leadership style impacts inspectors' enforcement style
EH Klijn, N de Boer, J Eshuis
Public Management Review, 2020
262020
Social media and personal attacks: A comparative perspective on co-creation and political advertising in presidential campaigns on YouTube
N de Boer, H Sütfeld, J Groshek
First Monday, 2012
212012
Why do employers (fail to) hire people with disabilities? A systematic review of capabilities, opportunities and motivations
R Nagtegaal, N De Boer, R Van Berkel, B Derks, L Tummers
Journal of occupational rehabilitation 33 (2), 329-340, 2023
132023
Street-level bureaucrats' emotional intelligence and its relation to their performance
J Eshuis, N de Boer, EH Klijn
Public Administration, 2022
122022
The (un)intended effects of street-level bureaucrats’ enforcement style: Do citizens shame or obey bureaucrats?
N de Boer
Public Policy & Administration, 2020
112020
Compassion towards clients: a scale and test on frontline workers’ burnout
E Ropes, N de Boer
Journal of European Public Policy 28 (5), 723-741, 2021
102021
Compassion, Bureaucrat Bashing and Public Administration
G Szydlowski, N de Boer, L Tummers
Public Administration Review, 2022
92022
The threat of appearing lazy, inefficient, and slow? Stereotype threat in the public sector
K Dinhof, S Neo, I Bertram, R Bouwman, N De Boer, G Szydlowski, ...
Public Management Review, 1-22, 2023
82023
Blaming the bureaucrat: Does perceived blame risk influence inspectors’ enforcement style?
EH Klijn, J Eshuis, A Opperhuizen, N de Boer
International Review of Administrative Sciences, 19, 2020
82020
Respondents report survey public private partnerships
EH Klijn, J Koppenjan, N de Boer
52014
Working 9 to 5? A cross-national analysis of public sector worker stereotypes
S Neo, I Bertram, G Szydlowski, R Bouwman, N de Boer, ...
Public Management Review, 1-30, 2023
32023
On the outside, Looking in: Understanding transparency at the frontline
N de Boer
Erasmus University Rotterdam, 2019
22019
Inspectiewerk tijdens de Coronacrisis: Een verkenning van praktijken, ervaringen en mogelijke interventies in de Belgische federale sociale inspectiediensten ten gevolge van de …
K Loyens, N de Boer, C Schott
USBO Advies, 2021
12021
A Hijab-Effect Too? Clients’ Reflections on Professionalism and Empathy Toward Hijab-Wearing Public Servants
K Dinhof, J Willems, N de Boer
Review of Public Personnel Administration, 0734371X241234264, 2024
2024
Increasing Street-Level Bureaucrats’ Well-Being in Times of Crisis: A Survey Experiment With Two Social Belonging Interventions
N de Boer, C Schott, K Loyens
Review of Public Personnel Administration, 0734371X241227899, 2024
2024
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Artikelen 1–20