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Yongheng Yang
Yongheng Yang
Tsinghua University, School of Public Policy and Management
Geverifieerd e-mailadres voor tsinghua.edu.cn
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An integrated framework for customer value and customer‐relationship‐management performance: a customer‐based perspective from China
Y Wang, H Po Lo, R Chi, Y Yang
Managing service quality: An international journal 14 (2/3), 169-182, 2004
13672004
An integrated framework for service quality, customer value, satisfaction: Evidence from China's telecommunication industry
Y Wang, HP Lo, Y Yang
Information systems frontiers 6, 325-340, 2004
8822004
The constituents of core competencies and firm performance: evidence from high-technology firms in China
Y Wang, HP Lo, Y Yang
Journal of Engineering and Technology Management 21 (4), 249-280, 2004
2822004
On the development of public–private partnerships in transitional economies: An explanatory framework
Y Yang, Y Hou, Y Wang
Public Administration Review 73 (2), 301-310, 2013
2012013
基于主成分分析法的人类发展指数替代技术
杨永恒, 胡鞍钢, 张宁
经济研究 7 (4), 17, 2005
1132005
客户关系管理的内涵, 驱动因素及成长维度
杨永恒, 王永贵, 钟旭东
南开管理评论 5 (2), 48-52, 2002
942002
An analytic network process approach to the selection of logistics service providers for air cargo
YH Yang, YV Hui, LC Leung, G Chen
Journal of the Operational Research Society 61, 1365-1376, 2010
582010
Investigating regional disparities of China’s human development with cluster analysis: A historical perspective
Y Yang, A Hu
Social indicators research 86, 417-432, 2008
482008
对组织学习, 核心竞争能力, 战略柔性与企业竞争绩效的理论剖析与实证研究——探索中国企业增强动态竞争优势之路
王永贵, 张玉利, 杨永恒, 李季
南开管理评论 6 (4), 54-60, 2003
462003
现代企业竞争优势探源——对核心能力的系统思考
韩经纶, 王永贵, 杨永恒
南开经济研究, 39-44, 1998
451998
领导, 伦理与组织信誉案例: 战略的观点
佩因, 韩经纶, 王永贵, 杨永恒
东北财经大学出版社, 1999
441999
客戶关系管理:价值导向及使能技术
杨永恒
大连:东北财经大学出版社, 2002
392002
Is transparency a double-edged sword in citizen satisfaction with public service? Evidence from China’s public healthcare
Y Yang
Journal of Service Theory and Practice 28 (4), 484-506, 2018
382018
J· 科利斯, 辛西娅· A· 蒙哥马利
大卫
企业战略 3, 49, 2000
382000
公私伙伴关系绩效的关键影响因素——基于若干转型国家的经验研究
张万宽, 杨永恒, 王有强
公共管理学报 7 (3), 103-112, 2010
342010
Different material footprint trends between China and the world in 2007-2012 explained by construction-and manufacturing-associated investment
M Jiang, P Behrens, Y Yang, Z Tang, D Chen, Y Yu, L Liu, P Gong, S Zhu, ...
One Earth 5 (1), 109-119, 2022
312022
中国人类发展的地区差距和不协调——历史视角下的 “一个中国, 四个世界”
杨永恒, 胡鞍钢, 张宁
经济学季刊 5 (3), 803-816, 2006
312006
经济增长转型与就业促进
胡鞍钢, 杨永恒, 盛欣
数理统计与管理 23 (6), 1-9, 2004
292004
Adjusting for Perception Bias in Citizens' Subjective Evaluations: A Production Function Perspective
Y Yang
Public Performance & Management Review 34 (1), 38-55, 2010
222010
An alternative to human development index with principal component analysis
Y Yang, AG Hu, N Zhang
Economic Research Journal 7 (4), 4-17, 2005
212005
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