| Motives for establishing shared service centers in public administrations M Janssen, A Joha International journal of information management 26 (2), 102-115, 2006 | 448 | 2006 |
| Challenges for adopting cloud-based software as a service (saas) in the public sector M Janssen, A Joha | 178 | 2011 |
| Emerging shared service organizations and the service‐oriented enterprise: Critical management issues M Janssen, A Joha Strategic Outsourcing: An International Journal 1 (1), 35-49, 2008 | 112 | 2008 |
| Public‐private partnerships, outsourcing or shared service centres? A Joha, M Janssen Transforming Government: people, Process and policy, 2010 | 95 | 2010 |
| Simulation and animation for adopting shared services: Evaluating and comparing alternative arrangements M Janssen, A Joha, A Zuurmond Government Information Quarterly 26 (1), 15-24, 2009 | 87 | 2009 |
| Issues in relationship management for obtaining the benefits of a shared service center M Janssen, A Joha Proceedings of the 6th international conference on Electronic commerce, 219-228, 2004 | 66 | 2004 |
| Exploring relationships of shared service arrangements in local government M Janssen, A Joha, V Weerakkody Transforming Government: People, Process and Policy 1 (3), 271-284, 2007 | 62 | 2007 |
| Factors influencing the shaping of shared services business models: Balancing customization and standardization A Joha, M Janssen Strategic Outsourcing: An International Journal 7 (1), 47-65, 2014 | 54 | 2014 |
| Understanding IT governance for the operation of shared services in public service networks M Janssen, A Joha International journal of networking and virtual organisations 4 (1), 20-34, 2007 | 53 | 2007 |
| Governance of shared services in public administration M Janssen, A Joha AMCIS 2006 Proceedings, 284, 2006 | 38 | 2006 |
| Shared services as a collaboration strategy and arrangement in public service networks M Janssen, M Kamal, V Weerakoddy, A Joha 2012 45th Hawaii International Conference on System Sciences, 2218-2227, 2012 | 30 | 2012 |
| Design choices underlying the software as a service (SaaS) business model from the user perspective: Exploring the fourth wave of outsourcing A Joha, M Janssen Journal of Universal Computer Science, 18 (11), 2012, 2012 | 24 | 2012 |
| Types of shared services business models in public administration A Joha, M Janssen Proceedings of the 12th Annual International Digital Government Research …, 2011 | 23 | 2011 |
| Transformation to cloud services sourcing: Required IT governance capabilities A Joha, M Janssen ICST Transactions on e-Business 12 (7-9), 2012 | 22 | 2012 |
| Connecting cloud infrastructures with shared services M Janssen, A Joha Proceedings of the 11th Annual International Digital Government Research …, 2010 | 14 | 2010 |
| Content management implemented as shared service: a public sector case study A Joha, M Janssen International Conference on E-Government and E-Services, 138-151, 2010 | 13* | 2010 |
| Comparing strategic intents for public-private partnerships, outsourcing and shared services A Joha, M Janssen Proceedings of the 10th Annual International Conference on Digital …, 2009 | 6 | 2009 |
| Coordinating tensions in orchestrating blended modes of sharing and outsourcing of services A Plugge, M Janssen, A Joha Advances in Global Sourcing. Models, Governance, and Relationships: 7th …, 2013 | 5 | 2013 |
| Operational Risk Management as Shared Service Center of Excellence (CoE) M Janssen, A Joha, J van Grinsven Finance Bundling and Finance Transformation: Shared Services Next Level, 363-378, 2013 | 3 | 2013 |
| The strategic determinants of shared services A Joha, M Janssen Handbook of Research on Public Information Technology, 544-555, 2008 | 3 | 2008 |
