| What is" special" about face perception? MJ Farah, KD Wilson, M Drain, JN Tanaka Psychological review 105 (3), 482, 1998 | 1794 | 1998 |
| What causes the face inversion effect? MJ Farah, JW Tanaka, HM Drain Journal of Experimental Psychology: Human perception and performance 21 (3), 628, 1995 | 851 | 1995 |
| The inverted face inversion effect in prosopagnosia: Evidence for mandatory, face-specific perceptual mechanisms MJ Farah, KD Wilson, HM Drain, JR Tanaka Vision research 35 (14), 2089-2093, 1995 | 524 | 1995 |
| Addressing patients’ emotional and spiritual needs PA Clark, M Drain, MP Malone The Joint Commission Journal on Quality and Safety 29 (12), 659-670, 2003 | 323 | 2003 |
| Quality improvement in primary care and the importance of patient perceptions M Drain The Journal of ambulatory care management 24 (2), 30-46, 2001 | 195 | 2001 |
| Patient perceptions of quality in discharge instruction PA Clark, M Drain, SB Gesell, DM Mylod, DO Kaldenberg, J Hamilton Patient Education and Counseling 59 (1), 56-68, 2005 | 142 | 2005 |
| Verbal and spatial working memory in humans J Jonides, PA Reuter-Lorenz, EE Smith, E Awh, LL Barnes, M Drain, ... Psychology of learning and motivation 35, 43-88, 1996 | 121 | 1996 |
| State nursing shortages and patient satisfaction: more RNs—better patient experiences PA Clark, K Leddy, M Drain, D Kaldenberg Journal of nursing care quality 22 (2), 119-127, 2007 | 100 | 2007 |
| Vertical orienting control: evidence for attentional bias and" neglect" in the intact brain. M Drain, PA Reuter-Lorenz Journal of Experimental Psychology: General 125 (2), 139, 1996 | 80 | 1996 |
| Reducing patient suffering through compassionate connected care C Dempsey, S Wojciechowski, E McConville, M Drain JONA: The Journal of Nursing Administration 44 (10), 517-524, 2014 | 71 | 2014 |
| Measuring experience from the patient’s perspective: Implications for national initiatives M Drain, PA Clark J Healthc Qual 26, W4-W16, 2004 | 51 | 2004 |
| Patient-derived information: Satisfaction with care in acute and post-acute care environments DO Kaldenberg, DE Mylod, M Drain Measuring and managing health care quality, 469-489, 2003 | 37 | 2003 |
| Test of a web and paper employee satisfaction survey: Comparison of respondents and non-respondents SB Gesell, M Drain, MP Sullivan International Journal of Internet Science 2 (1), 45-58, 2007 | 28 | 2007 |
| Object-centered attentional biases in the intact brain PA Reuter-Lorenz, M Drain, C Hardy-Morais Journal of Cognitive Neuroscience 8 (6), 540-550, 1996 | 24 | 1996 |
| Building patient loyalty and trust: the role of patient satisfaction M Drain, DO Kaldenberg Group Practice Journal 48, 32-35, 1999 | 19 | 1999 |
| Elderly inpatients' priorities for acute care service quality P Alexander Clark, DO Kaldenberg, M Drain, RJ Wolosin International Journal of Health Care Quality Assurance 17 (2), 92-104, 2004 | 14 | 2004 |
| Hospital-level correlation between clinical and service quality performance for heart failure treatment SB Gesell, PA Clark, DE Mylod, RJ Wolosin, M Drain, P Lanser, MF Hall The Journal for Healthcare Quality (JHQ) 27 (6), 33-44, 2005 | 8 | 2005 |
| Object-centered neglect for letters: Do informational asymmetries play a role? M Drain, PA Reuter-Lorenz Neuropsychologia 35 (4), 445-456, 1997 | 8 | 1997 |
| Return on investment in satisfaction measurement and improvement PA Clark, M Drain, MP Malone Unpublished paper, Press Ganey Associates, South Bend, IN, 2005 | 7 | 2005 |
| Consumerism and patient satisfaction. Foreword. M Drain The Journal of Ambulatory Care Management 26 (2), 96-99, 2003 | 4 | 2003 |
