Glauco Henrique de Sousa Mendes
Glauco Henrique de Sousa Mendes
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Servitization and Industry 4.0 convergence in the digital transformation of product firms: A business model innovation perspective
AG Frank, GHS Mendes, NF Ayala, A Ghezzi
Technological Forecasting and Social Change 141, 341-351, 2019
Fatores críticos de sucesso no gerenciamento de projetos de desenvolvimento de produto em empresas de base tecnológica de pequeno e médio porte
JC Toledo, SL Silva, GHS Mendes, D Jugend
Gestão & Produção 15, 117-134, 2008
From servitization to digital servitization: How digitalization transforms companies' transition towards services
C Favoretto, GHS Mendes, MG Oliveira, PA Cauchick-Miguel, ...
Industrial marketing management 102, 104-121, 2022
Continuous improvement: critical factors in Brazilian industrial companies
PC Oprime, G Henrique de Sousa Mendes, M Lopes Pimenta
International Journal of Productivity and Performance Management 61 (1), 69-92, 2011
Digital transformation of business model in manufacturing companies: challenges and research agenda
C Favoretto, GHS Mendes, MG Filho, M Gouvea de Oliveira, GMD Ganga
Journal of Business & Industrial Marketing 37 (4), 748-767, 2022
Integration of SERVQUAL, Analytical Kano, and QFD using fuzzy approaches to support improvement decisions in an entrepreneurial education service
FL Lizarelli, L Osiro, GMD Ganga, GHS Mendes, GR Paz
Applied Soft Computing 112, 107786, 2021
Servitization and performance: impacts on small and medium enterprises
SAB Queiroz, GHS Mendes, JHO Silva, GMD Ganga, PA Cauchick Miguel, ...
Journal of Business & Industrial Marketing 35 (7), 1237-1249, 2020
Predicting success in product development: The application of principal component analysis to categorical data and binomial logistic regression
GH de Sousa Mendes, G Miller Devós Ganga
Journal of technology management & innovation 8 (3), 83-97, 2013
Acreditação hospitalar como estratégia de melhoria: impactos em seis hospitais acreditados
GHS Mendes, TBS Mirandola
Gestão & Produção 22, 636-648, 2015
Antecedents and consequents of student satisfaction in higher technical-vocational education: evidence from Brazil
JH de Oliveira Silva, GH de Sousa Mendes, GMD Ganga, RC Mergulhão, ...
International Journal for Educational and Vocational Guidance 20, 351-373, 2020
Adding sustainable value in product-service systems business models design: A conceptual review towards a framework proposal
SR Moro, PA Cauchick-Miguel, GH de Sousa Mendes
Sustainable Production and Consumption 32, 492-504, 2022
Lessons learned from a successful industrial product service system business model: emphasis on financial aspects
MG de Oliveira, GH de Sousa Mendes, AA de Albuquerque, H Rozenfeld
Journal of Business & Industrial Marketing 33 (3), 365-376, 2018
Service customization in turbulent environments: Service business models and knowledge integration to create capability-based switching costs
AG Frank, GHS Mendes, G Benitez, NF Ayala
Industrial Marketing Management 102 (January), 1-18, 2022
Uncovering the structures and maturity of the new service development research field through a bibliometric study (1984-2014)
GHS Mendes, MG Oliveira, EH Gomide, JFD Nantes
Journal of Service Management 28 (1), 182-223, 2017
Product-service systems benefits and barriers: an overview of literature review papers
GHS Moro, Suzana R.,Cauchick-Miguel, Paulo. A., Mendes
International Journal of Industrial Engineering and Management 11 (1), 61-70, 2020
Bibliometric analysis of the product-service system research field
MG Oliveira, GHS Mendes, H Rozenfeld
Procedia Cirp 30, 114-119, 2015
Literature analysis on product-service systems business model: a promising research field
SR Moro, PA Cauchick-Miguel, GH de Sousa Mendes
Brazilian Journal of Operations & Production Management 19 (1), 1-18, 2022
Transforming a traditional product offer into PSS: a practical application
M Pieroni, C Marques, C Campese, D Guzzo, G Mendes, J Costa, M Rosa, ...
Procedia CIRP 47, 412-417, 2016
Customer experience research: intellectual structure and future research opportunities
JHO Silva, GHS Mendes, PAC Miguel, M Amorim, JG Teixeira
Journal of Service Theory and Practice 31 (6), 893-931, 2021
The relationships between digitalization and ecosystem-related capabilities for service innovation in agricultural machinery manufacturers
GS Smania, GH de Sousa Mendes, M Godinho Filho, L Osiro, ...
Journal of Cleaner Production 343, 130982, 2022
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