Elaine Ramsey
Elaine Ramsey
Professor of Business Innovation, Ulster University
Verified email at
Cited by
Cited by
Trust, satisfaction, and online repurchase intention
Y Fang, I Qureshi, H Sun, P McCole, E Ramsey, KH Lim
MIS quarterly 38 (2), 407-A9, 2014
Repurchase intention in B2C e-commerce—A relationship quality perspective
Y Zhang, Y Fang, KK Wei, E Ramsey, P McCole, H Chen
Information & Management 48 (6), 192-200, 2011
Trust considerations on attitudes towards online purchasing: The moderating effect of privacy and security concerns
P McCole, E Ramsey, J Williams
Journal of Business Research 63 (9-10), 1018-1024, 2010
Understanding online customer repurchasing intention and the mediating role of trust–an empirical investigation in two developed countries
I Qureshi, Y Fang, E Ramsey, P McCole, P Ibbotson, D Compeau
European Journal of Information Systems 18 (3), 205-222, 2009
E‐opportunities of service sector SMEs: an Irish cross‐border study
E Ramsey, P Ibbotson, J Bell, B Gray
Journal of small business and enterprise development 10 (3), 250-264, 2003
Critical factors underpinning the e-CRM activities of SMEs
P Harrigan, E Ramsey, P Ibbotson
Journal of Marketing Management 27 (5-6), 503-529, 2011
Exploring and explaining SME marketing: investigating e-CRM using a mixed methods approach
P Harrigan, E Ramsey, P Ibbotson
Journal of Strategic Marketing 20 (2), 127-163, 2012
A profile of adopters and non-adopters of eCommerce in SME professional service firms
P McCole, E Ramsey
Australasian Marketing Journal 13 (1), 36-48, 2005
Investigating the e‐CRM activities of Irish SMEs
P Harrigan, E Ramsey, P Ibbotson
Journal of Small Business and Enterprise Development 16 (3), 443-465, 2009
New and young firms: Entrepreneurship policy and the role of government–evidence from the Federation of Small Businesses survey
D Pickernell, J Senyard, P Jones, G Packham, E Ramsey
Journal of Small Business and Enterprise Development 20 (2), 358-382, 2013
e‐CRM in SMEs: an exploratory study in Northern Ireland
P Harrigan, E Ramsey, P Ibbotson
Marketing Intelligence & Planning 26 (4), 385-404, 2008
E‐business in professional SMEs: the case of New Zealand
E Ramsey, P McCole
Journal of Small Business and Enterprise Development 12 (4), 528-544, 2005
Entrepreneurial marketing in SMEs: the key capabilities of e‐CRM
P Harrigan, E Ramsey, P Ibbotson
Journal of Research in Marketing and Entrepreneurship 14 (1), 40-64, 2012
Internet technologies, ECRM capabilities, and performance benefits for SMEs: An exploratory study
P Harrigan, A Schroeder, I Qureshi, Y Fang, P Ibbotson, E Ramsey, ...
International journal of electronic commerce 15 (2), 7-46, 2010
The development of e‐procurement within the ICT manufacturing industry in Ireland
PO Harrigan, MM Boyd, E Ramsey, P Ibbotson, M Bright
Management Decision 46 (3), 481-500, 2008
I spy with my little eye: A comparison of manual versus computer‐aided analysis of data gathered by projective techniques
L Davidson, H Skinner
Qualitative Market Research: An International Journal 13 (4), 441-459, 2010
Factors that impact technology innovation adoption among Irish professional service sector SMEs
E Ramsey, P Ibbotson, P McCole
International journal of innovation management 12 (04), 629-654, 2008
Power to the people: Developing networks through rural community energy schemes
C Morrison, E Ramsey
Journal of Rural Studies 70, 169-178, 2019
Application of projective techniques in an e-business research context: A response to ‘Projective techniques in market research-valueless subjectivity or insightful reality?’
E Ramsey, P Ibbotson, P McCole
International Journal of Market Research 48 (5), 551-573, 2006
The role of social entrepreneurs in developing community resilience in remote areas
C Morrison, E Ramsey, D Bond
Journal of Enterprising Communities: People and Places in the Global Economy …, 2017
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