|Communication failures in patient sign-out and suggestions for improvement: a critical incident analysis|
V Arora, J Johnson, D Lovinger, HJ Humphrey, DO Meltzer
BMJ Quality & Safety 14 (6), 401-407, 2005
|Quality by design: a clinical microsystems approach|
EC Nelson, PB Batalden, MM Godfrey
John Wiley & Sons, 2011
|Microsystems in health care: Part 1. Learning from high-performing front-line clinical units|
EC Nelson, PB Batalden, TP Huber, JJ Mohr, MM Godfrey, LA Headrick, ...
The Joint Commission journal on quality improvement 28 (9), 472-493, 2002
|A model for building a standardized hand-off protocol|
V Arora, J Johnson
The Joint Commission Journal on Quality and Patient Safety 32 (11), 646-655, 2006
|Improving health care, part 1: The clinical value compass|
EC Nelson, JJ Mohr, PB Batalden, SK Plume
The Joint Commission journal on quality improvement 22 (4), 243-258, 1996
|Improving safety on the front lines: the role of clinical microsystems|
JJ Mohr, PB Batalden
BMJ Quality & Safety 11 (1), 45-50, 2002
|Errors and the burden of errors: attitudes, perceptions, and the culture of safety in pediatric cardiac surgical teams|
A Bognár, P Barach, JK Johnson, RC Duncan, D Birnbach, D Woods, ...
The Annals of Thoracic Surgery 85 (4), 1374-1381, 2008
|Integrating patient safety into the clinical microsystem|
J Mohr, P Batalden, P Barach
BMJ Quality & Safety 13 (suppl 2), ii34-ii38, 2004
|Nurses’ workarounds in acute healthcare settings: a scoping review|
DS Debono, D Greenfield, JF Travaglia, JC Long, D Black, J Johnson, ...
BMC health services research 13 (1), 175, 2013
|A theoretical framework and competency-based approach to improving handoffs|
VM Arora, JK Johnson, DO Meltzer, HJ Humphrey
BMJ Quality & Safety 17 (1), 11-14, 2008
|Understanding the complexity of redesigning care around the clinical microsystem|
P Barach, JK Johnson
BMJ Quality & Safety 15 (suppl 1), i10-i16, 2006
|Are patients discharged with care? A qualitative study of perceptions and experiences of patients, family members and care providers|
G Hesselink, M Flink, M Olsson, P Barach, E Dudzik-Urbaniak, C Orrego, ...
BMJ quality & safety 21 (Suppl 1), i39-i49, 2012
|Problems after discharge and understanding of communication with their primary care physicians among hospitalized seniors: a mixed methods study|
VM Arora, ML Prochaska, JM Farnan, MJ D'Arcy V, KJ Schwanz, LM Vinci, ...
Journal of hospital medicine 5 (7), 385-391, 2010
|A prospective observational study of human factors, adverse events, and patient outcomes in surgery for pediatric cardiac disease|
P Barach, JK Johnson, A Ahmad, C Galvan, A Bognar, R Duncan, JP Starr, ...
The Journal of Thoracic and Cardiovascular Surgery 136 (6), 1422-1428, 2008
|Resident uncertainty in clinical decision making and impact on patient care: a qualitative study|
JM Farnan, JK Johnson, DO Meltzer, HJ Humphrey, VM Arora
BMJ Quality & Safety 17 (2), 122-126, 2008
|Microsystems in health care: Part 3. Planning patient-centered services|
MM Godfrey, EC Nelson, JH Wasson, JJ Mohr, PB Batalden
The Joint Commission Journal on Quality and Safety 29 (4), 159-170, 2003
|Microsystems in health care: Part 2. Creating a rich information environment|
EC Nelson, PB Batalden, K Homa, MM Godfrey, C Campbell, LA Headrick, ...
The Joint Commission Journal on Quality and Safety 29 (1), 5-15, 2003
|Hand-off education and evaluation: piloting the observed simulated hand-off experience (OSHE)|
JM Farnan, JAM Paro, RM Rodriguez, ST Reddy, LI Horwitz, JK Johnson, ...
Journal of general internal medicine 25 (2), 129-134, 2010
|Microsystems in health care: Part 9. Developing small clinical units to attain peak performance|
PB Batalden, EC Nelson, WH Edwards, MM Godfrey, JJ Mohr
The Joint Commission Journal on Quality and Safety 29 (11), 575-585, 2003
|McLaughlin and Kaluzny's continuous quality improvement in health care|
W Sollecito, J Johnson
Jones & Bartlett Publishers, 2011